At Serval, our mission is simple: help IT teams automate the work that slows them down. For many organizations, especially at the enterprise level, that means building with the systems they already trust. 

Today, we’re excited to announce three new enterprise-grade integrations with Microsoft, ServiceNow, and Workday. These platforms are the backbone of many Fortune 100 IT environments, but can be notoriously complex. Without automation, IT teams often rely on expensive third-party consultants, brittle custom scripts, and endless manual checklists to keep them running.

Take a common scenario: a senior manager leaves and 3 teams need to be assigned to new departments. Before Serval, this meant weeks of manual updates across Human Resource Information System (HRIS) databases, identity groups, and ticket queues. With Serval, the process is instant and seamless, and can be consolidated into a single workflow in one prompt. 

A single “Re-org Workflow” can:

• Update Workday’s HRIS: Laterally transfer employees with pre-set approval flows in just a few words.

• Adjust identity and access groups in Microsoft Entra: Automatically handle promotions and role changes without fragile scripts.

• Automate ServiceNow requests at scale: Handle the surge of employee questions and tickets automatically, with no bottlenecks and no backlog.

The impact is immediate: no consulting hours, no manual scripts, no endless checklists. Just automation that fits the realities of enterprise IT.