How Cribl's IT team went from managing an automation backlog to shipping same-day, without hiring engineers or writing scripts
PJ Barry
Director, IT Support and Engineering
Leo Guzman
Senior Manager, IT Engineering
Alex Pannier
Senior IT Systems Engineer
Ana Monroy Zolano
Information Technology Engineer
Leo Guzman
Company name
Cribl
Industry
Cloud and Data Management
Even though the number of requests has gone up 30–40%, the burden of responding to tickets has actually gone down. That’s not a sentence you hear often.