Serval’s workflow builder is powerful and intuitive. And yet, we genuinely believe our customers should be spending less time using it.

At Serval, our mission is to automate the automation itself for IT teams. We understand that the true value of automation lies in minimizing the manual effort needed to implement it. Our goal is simple: allow IT teams to dedicate their time and attention to more strategic, higher-impact tasks instead of building workflows from scratch.

That’s why we’re excited to announce the launch of prebuilt, installable workflows directly within Serval. Now, whenever users connect a new app to Serval, they immediately have access to a comprehensive library of ready-to-use workflows. These workflows can be deployed with just a few clicks, enabling users to see a meaningful reduction in help desk tickets almost instantly after setup.

Beyond rapid deployment, these prebuilt workflows also serve as practical starting points for further customization. Users can effortlessly build upon these templates through Serval’s natural language workflow editor, allowing for personalized adjustments tailored to specific business needs.

For instance, users can easily instruct the workflow builder in plain language to prevent the sales team from adding new email aliases or to automatically assign tasks to a manager when an employee is deactivated in Okta. This approachable, conversational method of workflow building removes barriers to adoption, making advanced automation accessible even to users without extensive scripting or technical expertise.

By providing these foundational workflows, we’re confident that IT professionals will find it easier and more comfortable to start exploring Serval’s capabilities. The included examples not only facilitate quick onboarding but also inspire further creativity and innovation in how automation is applied within your organization.

Ultimately, prebuilt workflows embody Serval’s commitment to streamlining IT operations, accelerating time-to-value, and helping teams achieve greater efficiency without added complexity.