Serval BlogFeaturedCompanyEngineeringProductIn the NewsInsightsJourneys is now generally availableWe're announcing general availability of Journeys, which automates multi-team processes such as employee onboarding, offboarding, and more.ProductOct 13, 2026Serval Team Spotlight: Kaz HishidaCelebrating Kaz's achievements at ServalCompanyMar 10, 2025AI InsightsServal AI categorizes historical tickets and highlights automation opportunitiesProductMar 6, 2025Making IT Automation Safe and SecureGuardrails are key to deploying AI in the ITSMProductMar 1, 2025Scheduled WorkflowsRun workflows on a recurring scheduleProductFeb 28, 2025Analytics, Public API, and Serval for Serval AutomationsLatest updates for Serval power usersProductFeb 21, 2025Natural Language Approvals, Automated Knowledge Base Updates, and Version ControlNew features for help desk automationProductFeb 17, 2025Automating the Automation for ITNatural language workflow builder eliminates friction in building IT automationsProductFeb 4, 2025Introducing ServalAI to give IT superpowersProductJan 26, 2025Serval Achieves SOC 2 Type 2 ComplianceContinuing our commitment to data securityProductJan 7, 20251234567