Serval BlogFeaturedCompanyEngineeringProductIn the NewsInsightsThe Rise of the Automation Engineer The job that didn't exist two years ago, and why every company will need one.CompanyOct 1, 2026Introducing Private Serval Messages with Team RoutingYour own private help desk - for all your requestsProductMay 12, 2025Introducing Tasks in Serval TicketsSay goodbye to Jira checkboxes. Serval tickets now track manual tasks.ProductMay 5, 2025Introducing GitHub AutomationsAutomate GitHub PRs and more from a help desk requestProductApr 30, 2025Serval Team Member Spotlight: Derrick LiuCelebrating Derrick's achievementsCompanyApr 28, 2025Serval vs Jira Service Management: How Serval is 10x FasterAnd why it matters for your teamProductApr 24, 2025Introducing Third Party Knowledge Base IntegrationServal's AI agent answers employee questions using docs from Notion, Confluence, etc.ProductApr 17, 2025Introducing Request on Behalf OfRun workflows on behalf of other users - with approvalProductApr 11, 2025The Difference between Automation and Deflection in the Help DeskThey not like usProductApr 4, 2025Migrating from Jira Service Management to ServalIt's easier than ever to modernize your ITSMProductApr 2, 20251234567
