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Journeys

Multi-step, multi-team workflows for onboarding, offboarding, and more

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Intro to Serval journeys

Streamline the joiner-mover-leaver lifecycle

Free up IT and HR for strategic work while delivering a seamless employee experience.

  1. Kick off a journey when a hire is confirmed in the HRIS. Serval provisions accounts, automates onboarding steps, and delegates tasks across IT, HR, and Facilities.

  2. Automate every moving part of a role change: grant/revoke access where needed, update group memberships, and keep both managers notified.

  3. Trigger offboarding on a departure date and Serval revokes access, reclaims licenses, and assigns any manual wind-down tasks to the right teams.

Automate every step of a journey

Unlike legacy platforms, Serval can automate any action against any connected system.

  • Need to provision a badge, assign a device, or allocate a desk? As long as the system involved has an API, Serval can set up that automation.

Keep stakeholders informed

Managers and other stakeholders see the tasks that are relevant to them, plus everyone else's progress. Nobody has to ping IT or HR to find out where things stand.

Streamline the employee experience

Employees get their own view, even before day one. Forms come pre-filled and adapt to the user, who never needs to open another portal. And if they have a question, Serval is available any time.

Build in days, not months

Learn more

Describe the journey in plain English, or upload the SOP/spreadsheet you use today. Catalyst builds the journey and all its tasks, automations, and dependencies.

Build journeys with Catalyst

What will you build?

Find out how Serval can eliminate repetitive work and turn every support function in your organization into a builder function.

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