Serval BlogFeaturedCompanyEngineeringProductIn the NewsInsightsHow to write effective IT workflows in ServalA workflow in Serval is deterministic TypeScript code generated from a plain-language description. It connects a trigger, defined inputs, approval logic, and…InsightsMar 24, 2026Jira Service Management alternatives for IT automationThe best Jira Service Management alternatives for IT automation don't just move tickets faster through a queue. They close requests without a human ever…InsightsMar 24, 2026FreshService alternatives: AI-native IT automation vs. traditional help deskThe sticker price on a heavy ITSM platform is rarely the number that matters. Most IT teams discover the real cost at year two or three: implementation fees…InsightsMar 21, 2026ServiceNow alternatives for mid-market and enterprise IT teamsWhat ServiceNow sells for ITSM today, what to look for in a modern alternative, and nine platforms enterprise IT teams compare.InsightsMar 18, 2026Best Moveworks alternatives for AI-native IT automationWhat Moveworks is now that ServiceNow owns it, what to look for in an alternative, and seven platforms IT teams compare.InsightsMar 15, 202611 best workflow automation solutions for enterprise IT teams (2026)The workflow automation platforms built for enterprise IT, plus the integration and RPA tools to keep for other jobs.InsightsMar 12, 20265 Proven Tools for Just-In-Time Access Management in 2026Serval, Opal, Apono, Idira and BeyondTrust: which just-in-time access job each tool does, and how they work together.InsightsMar 9, 202612 Ways to Automate IT Workflows from Chat Commands12 ways to automate IT workflows from Slack or Teams. Trigger approvals, access requests, and recurring tasks without leaving chat.InsightsMar 6, 2026Top 7 AI tools to slash IT ticket resolution timeWhich AI tools resolve IT tickets with no human touch, turn tickets into automations, and measure the drop in ticket volume.InsightsMar 3, 20261…11121314