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The best perk you get at Serval is the team

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Ask around, and people here tend to say the same thing: they've worked harder at Serval than anywhere else, next to the people they've enjoyed most, and had more fun doing it.

Ready to work alongside colleagues who will challenge you to do the best work of your career?

How we hire

Fewer, better

We don't compromise. We’re patient. We never hire the “good enough” candidate. We’ll wait for the best candidate to fill a role. The bar is non-negotiable.

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Work hard. Celebrate often.

  • Serval teammates sitting on the office floor playing with a group of puppies
  • Serval teammates talking together on the beach
  • Serval teammates tossing a ball across the office while others work at their desks
  • A Serval teammate leaning in to look at his monitor
  • Three Serval teammates gathered around a laptop
  • Serval teammates in green headbands building a wooden block tower on the beach
  • Serval teammates chatting with drinks at an office gathering
  • A Serval teammate in an apron preparing drinks behind a bar
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How we work

Our three operating principles

  • We are negative maintenance.

    We remove friction from the organization by killing process and solving problems independently.

  • We raise the bar.

    Every single hire and every single deliverable must be better than the average of what came before.

  • We pull timelines forward.

    Every timeline should be challenged. Our default response to any time estimate is "what would have to be true to do it sooner?"

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The world is taking notice

Our Investors

We just raised a $75M Series B at a $1B valuation led by Sequoia. That brings our total funding to over $127M from the world's best investors.

  • Sequoia Capital
  • Meritech Capital
  • Redpoint
  • First Round Capital
  • General Catalyst
  • BoxGroup
  • Bessemer Venture Partners
  • chemistry

Serval Start

Future founders are forged, not found

Serval Start is a two-year program for exceptional builders and technical talent at the beginning of their company-building journey. Participants join Serval's Agent Deployment team, gaining real equity, real experience, and the relationships that most founders spend a decade trying to build.

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  • Serval Start founders collaborating at a whiteboard
  • Serval Start team working together in the office
  • Serval Start founder reviewing product design
  • Serval Start team in a planning session
  • Serval Start founder at a laptop
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Benefits at a Glance

We invest in the people who build Serval, with benefits that support your health, family, and everyday work.

  • Medical, Dental & Vision

    Comprehensive health coverage across medical, dental, and vision for you and eligible dependents.

  • Group-Term Life

    Employer-paid life insurance providing financial protection for your loved ones.

  • Health FSA

    A Flexible Spending Account lets you set aside pre-tax dollars to cover qualified medical expenses.

  • Unlimited PTO

    Take the time you need to rest, recharge, and travel - no fixed cap, no annual to track.

  • Parental Leave

    Up to 12 weeks paid for new parents to bond with a new child through birth, adoption, or fostering.

  • FMLA

    Up to 12 weeks unpaid protected leave for qualifying medical and family reasons.

  • Fertility & Family-Building

    Carrot benefit covering fertility, adoption, and surrogacy. $15K / year, 30K lifetime max.

  • Estate Planning

    Wealth.com access to create a will, revocable living trust, power of attorney, and guardianship docs.

  • Equity Advisory

    Carta offers 1:1 sessions and educational resources to help you understand your equity grant.

  • Commuter

    $325/mo pre-tax for transit and parking, plus up to $200/mo company contribution

  • Office Meals

    $100/wk lunch stipend plus a $30 dinner credit for late nights in-office.

  • Desk Setup

    $1,000 stipend for new hires to set up your workspace however works best for you.

What we're building

We're building the AI platform for employee support. We help everyone get out of the ticket queue and back to the work they enjoy.

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