Serval BlogFeaturedCompanyEngineeringProductIn the NewsInsightsReduce routine tickets: How to automate password resetsLearn how to automate password resets and what tools to use. Discover how Serval resolves requests end to end and eliminates routine tickets.InsightsJun 25, 2026Automated approval workflows: Eliminate bottlenecks and enforce complianceManual approvals create bottlenecks and compliance gaps. Learn how automated workflow approvals fix these issues and how Serval executes them end to end.InsightsJun 25, 2026Automated employee onboarding: key considerations for IT teamsAutomate day-one IT setup from the HRIS record: accounts, role-based access, laptops, role changes, and offboarding.InsightsJun 16, 2026Just-in-time privileged access management: Benefits and tipsLearn what just-in-time privileged access management is and how it works. Automate provisioning, bolster security, and eliminate standing privileges.InsightsJun 16, 2026How to calculate and maximize IT automation ROILearn how to calculate IT automation ROI and get more from every workflow, including process automation ROI benchmarks and best practices.InsightsJun 2, 2026AI automation ticketing systems: a guide for IT teamsHow AI ticketing systems resolve IT requests and find automation opportunities in your ticket data, plus how six platforms compare.InsightsJun 1, 2026AI agents for IT: Types, examples, and design practicesAI agents for IT do more than route tickets. Learn what they are, why they matter, and how IT teams use them to automate requests at scale.InsightsMay 26, 2026Just-in-time access provisioning: architecture that automates from the help deskJust-in-time access provisioning architecture: IdP vs. application layer, time-bound grants, automated revocation, and audit trails that pass SOC 2 review.InsightsMay 20, 2026IT asset management without spreadsheets: one source of truth and a CMDBHow to reconcile MDM, procurement, and identity data into one record per IT asset, and which ITSM platforms include a CMDB.InsightsMay 20, 20261…56789…14
