vs
01
Consolidate your ITSM, access management and
AI-native workflows
In one platform, Serval unifies ticketing, access control, and AI-native automation.
Supports tickets natively
Sync tickets with any third party ticketing system
Automate access requests with dedicated privileged access management
Build workflows with natural language
Set guidance to provide context around which workflows should be triggered
Sync tickets from any input - Slack, Teams, phone call, email, internal ticketing systems
Knowledge base ingestion and answer retrieval with one-click native integrations
02
Leverage AI-native workflow builder to create automations with natural language
Allow anyone on your team to build their own complex workflows in minutes, not months, using natural language prompts.
Build workflows with natural language |
Edit workflows with natural language or code |
Self-healing workflows with automatic error detection and resolution
Manage all workflows as code in GitHub |
Trigger workflows via user request, schedule, or webhook
Build workflows to automate any API action in any application
Hundreds of installable workflows ready out of the box
03
Decrease your total cost of ownership with easy building and low-overhead maintenance
Get automations up and running in minutes—not months—and empower your team to build themselves without experts or external consultants.
4 week free pilot with forward deployed engineer
Insights agent to discern patterns and suggest new automations
50% automation rate guarantee
Release new products and features every week
Every user can easily build workflows without deep training
Independent company, not owned by ServiceNow.
PJ Barry
Director, IT Support and Eng, Cribl