How Temporal built hands-off onboarding in 48 hours
It’s Monday. A new hire is asking where their laptop is, HR is asking if accounts are ready, and you’re about to run the same orientation you ran last week, and the week before that.
Devin Harrington, Manager of IT Systems at Temporal, lived that loop until he replaced it with one journey in Serval in under 48 hours. Now, equipment and access are automated for every new hire before they start.
Join Devin live to see the full build and leave with a blueprint for hands-off onboarding at your company.
Featuring the builder behind it all
From a manual process to an automated journey
- Before
Onboarding ate into every week
Each new hire class meant prep across HR and IT, a weekly orientation that didn't scale, and laptop shipments chased over email.
- How
One journey automates the whole process
Now the team adds a hire that triggers a journey: laptop picked and ordered automatically, birthright apps provisioned, day-one login sent.
- After
New hires are set on day one
Every new hire, including international ones, is set up with everything they need to run on day one. No more chasing different teams for tasks.
For teams behind every hire, move, and exit
- IT leaders
- IT ops & systems teams
- People & HR teams
- Current Serval customers
“We’ve saved an incredible amount of time with Journeys. New hires pick out their laptop and get set up before day one, which they’ve never been able to do before.”
- 6,500+Workflows run in Serval
- 1,700+Tickets resolved by AI
Trusted by the world’s leading companies
